Privacy policy

BASIC DATA PROTECTION INFORMATION.-

At Arom, we have always prioritised the security and confidentiality of our customers’ data and complied with applicable legislation. We have therefore adapted to the European General Data Protection Regulation (GDPR). Below is our privacy policy, written as clearly and simply as possible. Please read it carefully to decide whether you wish to provide your personal data so that we can supply our products and establish or maintain our customer relationship.

By accepting our privacy policy through the corresponding checkbox, you expressly consent to the processing of your data for all the purposes described in it. You may withdraw this consent at any time.

DATA CONTROLLER.-

 Personal data collected from our customers will always be treated confidentially and included in our processing for the purposes described below.

Owner.-  AROM S.A.

Postal address.-  CRTA. MOLINA-FORTUNA, KM 2 – 30500 – MOLINA DEL SEGURA – MURCIA

Email.-   arom@arom.es

Contact telephone.-  968 643 100

Fax.-  968 645 520

Website.-  https://www.arom.es

PURPOSE OF PROCESSING.-

We will use your personal data for the following purposes:

• Answering questions and enquiries submitted through our website, with proper identification of the user.
• Keeping you fully informed through any communication channel about new products and occasional promotional offers.

DATA RETENTION.-

Each user’s data will remain in our possession for as long as our professional relationship and each stated purpose require, until the user asks to be removed, objects or withdraws consent to processing, or until we have fulfilled any legal obligation.

DATA QUALITY.-

All data requested in our website forms is mandatory and essential to provide the best service. If information is missing or forms are incomplete, we cannot guarantee an adequate response to your enquiry. You are solely responsible for the truthfulness and updating of the data you provide on our website.

DATA DISCLOSURE OR TRANSFER.-

As a general rule, we will never disclose your personal data to a third party without your written authorisation, except where required by law, necessary to provide a service or required to fulfil a legal obligation on our part.

LAWFUL BASIS FOR PROCESSING YOUR DATA.-

We have a lawful basis for processing your data from the moment you freely and voluntarily provide it to us and consent to the purposes described above by accepting our privacy policy.

Data processing required for these purposes that depends on the user’s consent will not be carried out without that consent.

Withdrawing your consent to any processing will not affect the lawfulness of processing carried out beforehand.

To withdraw your consent, contact our entity quoting Data Protection through the communication channels listed in the Data Controller section.

Where the User’s data must be processed to comply with a legal obligation or perform an existing contractual relationship between us and the User, the processing is lawful because it is necessary for those purposes. Processing for possible surveys and/or assessments of the quality of the services provided by our company will be based on the controller’s legitimate interest.

USERS’ RIGHTS.-

We guarantee your rights of access, rectification, erasure and portability, and the rights to restrict or object to the processing of your personal data under applicable legislation. To exercise them, please contact the postal or email address in the Data Controller section, identifying yourself clearly and quoting Data Protection.

We also inform you that we will not make automated decisions or carry out automated decision-making processing, nor make international transfers of your data. Should either circumstance arise in future, we will inform you immediately and request your authorisation.

MINORS.-

We expressly prohibit persons under 16 from providing any data through our website without the prior consent and supervision of their parents or legal guardians. If we become aware that this rule has been breached, we will immediately delete any data relating to a user who does not meet the legal age requirements. If the statutory minimum age changes, we will amend this section of our privacy policy accordingly.

USE OF COOKIES AND ACTIVITY LOGS

We, or a third party engaged to provide measurement services on our behalf, will use cookies when a user browses the website. Cookies are files sent to the browser by a web server to record users’ activities while they browse.

The cookies used by the website are associated only with an anonymous user and their computer and do not, on their own, provide the user’s personal data.

Cookies allow the server hosting the website to recognise the user’s browser to make navigation easier, for example by allowing users previously registered in the contact area to access it. They are also used to measure audience and traffic parameters and monitor progress and visit counts.

Users can configure their computer to receive cookie notifications, prevent cookies from being installed or delete them. Please consult your browser’s instructions and manuals for further information.

Using the website does not require the user to allow cookies sent by the website or a third party acting on its behalf. However, the user may need to log in to each service that requires prior registration or login.

The cookies used on this website are always temporary, solely to make subsequent transmission more efficient. Cookies will never be used to collect personal information.

You can find further information in our cookie policy.

IP ADDRESS

Website servers may automatically detect the user’s IP address and domain name. An IP address is a number automatically assigned to a computer when it connects to the Internet. This information is recorded in a duly registered server activity log for subsequent processing solely to obtain statistics such as the number of visits to web services, visit sequence and access point.

SECURITY

The Website uses generally accepted industry information-security techniques, such as firewalls, access-control procedures and cryptographic mechanisms, to prevent unauthorised access to data. For these purposes, the user or customer agrees that we may obtain certain information to authenticate the relevant access controls.